Please bear in mind that this is something we do in our spare time away from our normal jobs, please be polite we're not robots (fine to be rude to) but we will always try to fulfil orders as fast as we possibly can and get back to emails as soon as possible. 

For general enquiries or to say hi please email info@eighteen86.com

For anything regarding an order please email orders@eighteen86.com

Shipping rates are based upon quantity, weight and destination. Insurance and pickup are included in all shipping fees. Once internationally tracked items leave the UK, they are dealt with by whichever state, province, city that handles the mail. Any issues please contact your local courier/postal service.

You will get a shipping confirmation email and tracking information as soon as your order's in the post.

International post timeframes are quite unpredictable at the moment so delays can be expected with international orders. Unfortunately this is out of our control. So don't worry if your order hasn't arrived in the timeframe stated below.

Please allow 3-7 business days for UK deliveries, and 7-21 business days for international deliveries. We aim to process, fulfil and ship orders within 5-7 business days from the original purchase date (unless the item is a pre-order) and you will be notified by email once your item has been dispatched. If your item/s have not arrived within the time frames above, please be patient and only then contact us regarding your order via email and not through social media platforms. Any queries left in comments or inboxes through social media platforms will not be responded to.

Please be aware that we are not responsible for any customs charges, or delays; these are beyond our control. Please also note that we are not responsible for lost/stolen goods, postal errors or buyers providing incorrect or incomplete shipping addresses. 

All postage prices are subject to change should there be any prices increases with Royal Mail.

When there is a pre-order product please allow an extra 2-3 weeks for the fulfilment/delivery period (this can vary depending on sales quantities), you will be notified by email once your order has been shipped. If the pre-order item on the product page is sold out, that means that the pre-order has ended and that the product is no longer in stock or available to purchase. Any and all restocks will be announced via our instagram page.

DMs on Instagram regarding orders will not be replied to. Please email orders@eighteen86.com with your order number as the subject matter for anything regarding your order.

There is a 14 day from delivery returns policy. Please contact us within 48 hours of delivery if your item is incorrect or damaged.

Please state:

• Order number
• A description of the issue
• clear photos of the items received and the packaging

We accept returns for refund or exchange (product must be unworn and unwashed) only for damaged or incorrect items sent through our error, so please check your order, address and size carefully before the final checkout point. We do not exchange sizes for incorrect sizes ordered by the customer. So again, please check and know your correct size before ordering. If you are unsure of your size, please refer to the size guide or contact us and we will be happy to assist.